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If you are having issues with scanning please visit the video on the “Instructional Videos” page

Unfortunately, I lost my Facebook account that “The Pyro Salesman” account was linked with.  So please send an email to thepyrosalesman@gmail.com if you need assistance.  I can’t see the Facebook messages.  I have no desire to recover the account or to be affiliated with Facebook anymore.

Please bear with me with your technical support.  We have some major health issues occurring, that we are going through here.  I will try to get to everyone as fast as I can.

We recognize your need and want to be able to use and enjoy “The Pyro Salesman” video playback system to its fullest potential.   

Please send me an email at thepyrosalesman@gmail.com with your issue and the best times to reach you.  I will do my best to reach out to you at that time.

Please go to the Shop to purchase your systems. Right now we only have a limited supply.

Due to the DropBox issue, I have had to create a new version of the system.  The latest version is V26.  You can check to see what version you have by scanning the “system info” barcode on page 7 of your instructions.

If you aren’t at version 26.  Please download and save to your flash drive the files in the User_Udpate DropBox location.  Connect your system to the internet via ethernet cable or wireless connection.  Then the system should update itself.

Hopefully in a week or two I will have the new systems ready. They will be Raspberry PI 4s, so they will require a reboot each day.  The current price will be $500 per unit, $15 flat fee shipping, and a 3% for credit card fee.

Currently, the price we are paying is double what we used to pay, plus shipping on top that. All of the vendors have suspended their wholesale purchases.  Plus, I have had to step up to larger 512 GB flash drive from the 256 GB drives.

Unfortunately, due to limited sales, because of the inability to obtain systems.  We will now require a $15 payment to cover return shipping of all systems that are returned to us for updates and adding new product.

You can perform this on your own, by connecting your systems to the internet.  Systems can be hard wired with an ethernet cable or connect wirelessly by Bluetooth.  I can help you through this process.  You will need to have your system to our latest version of 26

Unfortunately, we are having issues with getting new systems. Do to the world wild chip shortage, coming by units is extremely hard and expensive. They have doubled the price and suspended wholesale purchases. This means we are now having to pay tax and shipping on the units, when we didn’t have to before. So please bear with us as you try to obtain units at a reasonable rate.
Thank you,Ron & Paul

NFA Spring Expo in Mobile, AL, is March 15th – 18th. We will be there. We will have systems there for sale. We love to talk to everyone about our systems and how they can help you sell product. Ron Draper & Paul Bax

Please update your systems to our latest version.  The latest version is 25.  This can be determined by scanning the “systeminfo” barcode on page 7 of the instructions. 

Just connect your system to the internet, by a network cable or by Wi-Fi.  Then the system should automatically update itself. 

After the update is complete, scan the “download” barcode on page 14 of the instructions to start the download process.  Then follow the prompts.  This will allow you to select if you wish to download the videos by Year and Vendor.  You get to choose which year and which vendors you wish to download.

The time to process all of the videos will vary depending on your internet and Wi-Fi capabilities.