Posted on by

“Database Error” message when trying to ADD A VIDEO TO THE SYSTEM.

  • You will receive this error when the barcode for the product is already associated with a video.  When you return to the loop please scan the products barcode.  If you see the message “VIDEO IS MISSING FOR THIS BARCODE”, then the barcode is in the system, but mostly like with another barcode.  You may then scan the “Remove Item from System” barcode on page 5 of the instructions, this will remove the barcode from the system.  IT WILL NOT DELETE THE VIDEO.  Then follow the “Add A Video To The System” barcode on page 4 of the instructions and add the system.